We much prefer reservations and correspondence by email
and phone, a paperless system (except for checks or money orders,
of course). We will respond to your mail if email is a problem for
you; however please send mail enquiries to Addie
(see below) because Matthew picks up mail in Nags Head only
twice a month.
The phone number for Matthew is my mobile and will be answered (or call
returned) promptly.
Matthew handles reservations, availability, rates, the area,
directions, your arrival, your needs while you are here, etc.
Addie handles the accounts, so please mail payments to her, and email her with
questions about payments, refunds, etc.
Telephone: '252-573-9699 24/7. Messages
will be returned promptly.
Email: matthew@nativesreturn.com
Mail: Matthew Norman, PO Box 478, Nags Head, NC 27959
Addie
Telephone: '646-594-7882 Prefers email but returns messages.
Email: addie@nativesreturn.com
Mail: Addie Patuto, 37 Fairway Avenue, West Orange, NJ 07052
Please make out all checks and money orders to
Addie Patuto and send to her at this West Orange address.
You will receive an email acknowledging receipt of your
check.
To make a reservation please send the information below.
You may wish to copy and paste this table into your email, then complete
and send.
| Email: | |
| Last Name: | |
| First Name: | |
| Spouse Name: | |
| Address: | |
| City: | |
| State: | |
| Zip: | |
| Country: | |
| Telephone: | |
| **Cell Phone: | |
| Alternate Email OR Tel.: | |
| Date to ARRIVE: | |
| Date to DEPART: | |
| Number of Adults in Party: | |
| Number of Children: | |
| Number of Pets: | |
| Type of Pets: | |
| Is this a family group?: | |
| (If not, please call me.) | |
| COMMENTS: |
**There is no telephone in the cottage, only WIFI.
We need your cell phone in case we need to call you while you are there.
Native's Return is not normally rented to non-family groups of
unmarried young adults less than 23 years of age. Group size may not
exceed six (6) adults and children.
Your reservation will show dates and fees, and a copy of your LEASE AGREEMENT will be attached.
Your reservation is CONFIRMED once we receive your ADVANCE PAYMENT, which is due within five (5) business days of the date we email your reservation.
We accept only check, money order, or wire transfer payments at this
time. Add $24. for wire transfer and please contact Addie by telephone
to arrange. We avoid sending needed bank information by email.
The ADVANCE PAYMENT required is one-half the TOTAL of your BASE RENT,
PET FEE (if applicable), TAXES, and $200 refundable SECURITY DEPOSIT.
There is no reservation processing fee. BASE RENT and PET FEE
are taxed at the rate of 12.75%. SECURITY DEPOSIT is not
taxed. Allow five (3-5) days for mail delivery.
FULL PAYMENT IS REQUIRED IF RESERVATION IS MADE
LESS THAN 30 DAYS PRIOR TO ARRIVAL.
Receipt of this payment indicates your acceptance of the terms of the
rental contract and your reservation is automatically confirmed.
Receipt of FINAL PAYMENT is expected
no less than three weeks
prior to your arrival. FINAL PAYMENT consists of the other half of
TOTAL DUE. Allow five (5) days for mail delivery.
SECURITY DEPOSITS are normally refunded within 30 days after check-out.
Normally Matthew or Terry, our housekeeper, will be there to welcome you, give you keys, and answer any questions you may have. Cottage rents normally Sunday to Sunday because of traffic delays on Saturdays, and check-in is 3:00 pm - 6:00 pm. Please let us know on the day of your trip what time you expect to arrive, and make arrangements ahead to check in early or after 6pm.
Supplies. Bed linens are provided and beds are made when you
arrive. There are extra blankets in the closets. Paper products,
toilet items, detergents, trash bags, and other household cleaning supplies are
also provided. Towels are not provided.
Equipment Probelms. Please call Matthew ('252-573-9699)
right away if you have a problem with the heating/air conditioning system
or other equipment, and we will try to get someone out as soon as possible
to take care of the problem. We have power failures from time to time;
check the supply closet for battery powered lanterns.
Lock-outs. We provide 2 keys and recommend you keep one key on
the premises at all times (a hiding place?) so you will not lock yourself out
and be unable to get back in. We cannot guarantee that someone will be
available on short notice to let you in, in which case you might have
to call a locksmith at your own expense.
Pets. Clean up after your pet and remove pet poop from the lawn
and flower beds to the garbage. Please keep your pets off the
furniture & beds.
Nags Head allows pets on the beach and other public areas on a leash.
Owners are required to clean up after their pets and this is critically
important on the beach. We recommend your pets be treated
with a product such as “one spot” or “program”.
Because of the many parks, wildlife refuges, and other natural areas
on the Outer Banks we have lots of wildlife, such as rabbits and deer, which
means we have a robust population of ticks and fleas here.
Rentals. Metro Rentals ('252-480-3535) rents all types of useful
equipment like cribs, playpens, electronics and every conceivable type of
beach gear, umbrellas, etc.
Check out is at 10:00 am and we hope you will check out on time
so that the cottage may be properly cleaned and inspected for the the
next guests.
Please leave the cottage clean.
Wash dishes, clean kitchen and bathroom.
Leave beds which were used unmade.
They must be stripped and remade for subsequent guests anyway.
Vacuum and/or sweep floors.
Lock all doors and windows and leave both keys inside the cottage on the entry room table.
...AND HAVE A SAFE AND PLEASANT TRIP HOME!